Frequently Asked Questions

The best type of vacuum cleaner for your home depends on several factors, including the size of your home, the type of flooring you have and any specific cleaning needs or preferences you may have.

1. Upright vacuum cleaners: Ideal for larger homes with predominantly carpeted floors. They offer powerful suction and often come with attachments for versatile clearing. They are convenient for quick and efficient cleaning of large areas.
2. Canister vacuum cleaners: Suitable for homes with a mix of carpets and hard floors. Typically more manoeuvrable and cam be used to clean upholstery, curtains and stairs.
3. Stick vacuum cleaners: Great for smaller homes. Lightweight and easy to manoeuvre, making it convenient for quick cleanups and light-duty cleaning.
4. Handheld vacuum cleaners: Perfect for reaching tight spaces. They are compact, lightweight and easy to use for quick cleanups.
5. Robot vacuum cleaners: Ideal for busy individuals looking for hands-free cleaning. Can be programmed to clean on a schedule. Suitable for maintenance cleaning between deeper vacuuming sessions.

The best vacuum cleaner for your home will depend on your specific cleaning needs, lifestyle, and budget.

When choosing a vacuum cleaner, there are several key features to consider:

1. Suction power: Opt for a vacuum cleaner with strong suction that can effectively remove dirt, dust and debris.
2. Filtration system: Look for a vacuum cleaner with a high-quality filtration system that can help capture small particles and allergens.
3. Versatility: Consider whether the vacuum cleaner offers you versatility and can clean different surfaces and areas of your home.
4. Manoeuvrability: Choose a vacuum cleaner that is easy to manoeuvre around furniture and obstacles.
5. Corded vs. cordless: Corded models typically offer consistent power but required access to electrical outlets. Cordless models give you more freedom of movement.
6. Attachments and accessories: Look for vacuum cleaners that come with a variety of attachments and accessories.
7. Size and storage: Take into account the size and weight of the vacuum cleaner and it’s storage options. If you have limited space, choose one that is compact and easy to store.

You need to consider these when choosing the right vacuum cleaner for pet hair.

1. Strong suction power to effectively lift and remove pet hair.
2. HEPA filtration to capture allergens and other microscopic particles.
3. Tangle free brush roll to prevent pet hair from wrapping around the brush
4. Versatile and can clean different surfaces

Keep your home clean and comfortable for both you and your furkids.

Cordless vacuum cleaners have made significant advancements in recent years and can offer impressive power comparable to corded models.

With advanced battery technology for longer run times and motor efficiency for stronger suction power paired with optimised airflow.

While cordless vacuum cleaners may not always match the raw power of corded models, they can still deliver impressive performance, especially for everyday cleaning tasks.

Advantages such as convenience and manoeuvrability make it a popular choice for many households.

Our vacuum cleaners are designed to be versatile and suitable for various types of flooring. Different vacuum cleaner models may excel on specific types of flooring, but many are equipped to handle a range of surfaces.

1. Hardwood floors: Adjustable brush rolls or soft bristles to prevent scratching.
2. Carpet: Strong suction power to penetrate deep into the carpet fibres for thorough cleaning.
3. Tile and laminate floors: Soft bristles attachment to prevent scratching.
4. Vinyl and linoleum floors: Soft bristles and wheels to prevent scuffing.

Proper storage of your vacuum cleaner is essential to maintain its functionability and prolong its lifespan. Here are some tips for storing your vacuum cleaner properly.

1. Empty dustbin or bag to prevent debris or dust from accumulating.
2. Clean the filters to ensure optimal airflow and suction performance.
3. Wrap cords neatly to avoid damaging the cord.
4. Store attachments properly.
5. Choose a dry, cold storage area avoiding direct sunlight and moisture.
6. Store in an upright position to prevent damage to the brush roll and other components.

By following these tips, you ensure that your vacuum cleaner is stored properly to help maintain the vacuum’s performance and prolong its lifespan.

If your vacuum cleaner is experiencing a loss of suction power, here are several steps you can take:

1. Check for blockages: Inspect the vacuum cleaner’s hose, brush roll, and other attachments for any clogs or instructions. Remove any debris or blockages that may be obstructing the airflow and causing the loss of suction.
2. Empty the dustbin or bag: A full dustbin or bag can restrict airflow.
3. Clean and replace filters: Clean or replace the filters as recommended to maintain optimal performance.
4. Inspect brush roll: Clean any tangled hair, string, or debris that may be wrapped around the brush roll.
5. Check for leaks: Inspect the vacuum cleaner’s hose, connections, and seals for any leaks or damage. Repair or replace as needed.
6. Contact customer support: If you’ve tried the above steps and are still experiencing suction issues, contact our customer support for further assistance.

Yes, it’s important to clean and replace the filters in your vacuum cleaner regularly to maintain optimal performance.

Over time, vacuum cleaner filters become clogged with dust, dirt, and debris, reducing their ability to capture particles effectively resulting in poorer cleaning performance.

It also plays a crucial role in trapping allergens such as dust mites and pollen and helps prevent unpleasant odours.